Legal Center

These Terms of Service (“Terms”) govern your access to and use of the Subskribers website at subskribers.com (the “Website”) and any YouTube growth, strategy, audit, clean-up, workshop, or video production service we provide (collectively, the “Services”). “Subskribers,” “we,” “us,” and “our” refer to Subskribers Ltd. “Client,” “you,” and “your” refer to the person or business using the Website or Services. By using the Website or engaging us for Services, you agree to these Terms.

1.1 Who we are

Subskribers Ltd is a YouTube growth agency with its registered office at 719 - Sachal Sarmast Road, G-11/1, Islamabad, Pakistan.

1.2 Eligibility

You must be at least 18 years old, and have the authority to act on behalf of the business, brand, or channel you represent, to use our Website or Services.

1.3 Our Services

We provide YouTube channel audits, content strategy, channel clean-up, playbooks, marketing workshops, video production, and related consulting (each a “Service”). The specific scope, timeline, and fees for a Service are set out in a proposal, order form, or written confirmation (an “Order”), which forms part of these Terms once accepted.

1.4 Client Portal & accounts

Where we provide access to a Client Portal, you’re responsible for keeping your login details confidential and for all activity under your account. Tell us immediately if you suspect any unauthorized use.

1.5 Your responsibilities

To deliver most Services, we need timely access to things like your YouTube Studio, channel analytics, or advertising accounts, and accurate information about your goals and brand. You agree to provide this access and information, and to review deliverables within a reasonable time so we can keep projects on schedule.

1.6 Fees & payment

Fees are set out in your Order. Unless agreed otherwise, invoices are due within 15 days of the invoice date. We may pause work on overdue accounts, and may charge reasonable interest on late payments to the extent permitted by law. Fees are exclusive of applicable taxes unless stated otherwise.

1.7 No guarantee of results

YouTube growth depends on many factors outside our control — YouTube’s and Google’s algorithms and policies, platform changes, competition, and audience behaviour among them. We bring proven, data-driven methods to every engagement, but we don’t and can’t guarantee a specific number of views, subscribers, watch hours, monetization status, or ranking outcome. See our Disclaimer for more detail.

1.8 Term & termination

These Terms apply for as long as you use the Website or receive Services from us. Either party may end an ongoing engagement in line with the notice period in the applicable Order, or, if none is stated, with 30 days’ written notice. We may suspend or end Services immediately if an invoice goes unpaid or these Terms are breached.

1.9 Intellectual property

Ownership of the Website, deliverables, and any content you share with us is covered in Section 6, Intellectual Property Rights.

1.10 Limitation of liability

To the fullest extent permitted by law, our total liability arising from the Services is limited to the fees you paid us in the three months before the claim arose. We’re not liable for indirect, incidental, or consequential losses, including lost profits, data, or goodwill.

1.11 Indemnification

You agree to cover any claims, damages, or costs we face as a result of your breach of these Terms, misuse of the Services, or the content you provide to us.

1.12 Changes to these Terms

We may update these Terms from time to time. Continuing to use the Website or Services after a change takes effect means you accept the revised Terms.

This Privacy Policy explains how Subskribers Ltd collects, uses, shares, and protects information when you visit subskribers.com, submit a form, book a call, or become a client.

2.1 Information we collect

• Information you give us directly — your name, business email, phone number, company name, YouTube channel URL, and any message you send through our contact or booking forms.
• Information collected automatically — your IP address, browser and device type, pages viewed, and referring links, gathered through cookies and similar technologies (see our Cookie Policy).
• Information from connected platforms — if you grant us access to your YouTube channel, Google Analytics, or ad accounts to deliver a Service, we access only the data needed to do that work.

2.2 How we use your information

We use this information to respond to enquiries and book consultations, provide and improve our Services, send you service updates and, with your consent, marketing emails, keep the Website and Client Portal secure, and meet our legal obligations.

2.3 Legal basis for processing

If you’re in the UK or EEA, we rely on your consent (for marketing), the need to perform a contract with you (for delivering Services you’ve requested), or our legitimate business interests, depending on the situation.

2.4 How we share information

We don’t sell your personal information. We share it only with service providers who help us run the Website and process forms (currently including Formspree and Make.com, each of which processes submissions solely to route them to us), professional advisors, and authorities where the law requires it.

2.5 Data retention

We keep personal information for as long as we need it to provide the Services, maintain our business records, and meet legal obligations, then delete or anonymize it.

2.6 Data security

We use reasonable administrative and technical safeguards to protect your information. No system is completely secure, so we can’t guarantee absolute protection.

2.7 Your rights

Depending on where you live, you may be able to access, correct, delete, or export your personal information, withdraw consent, or opt out of marketing at any time — just email support@Subskribers.com. EEA and UK residents can also complain to their local data protection authority. California residents have rights under the CCPA, including the right to know what we hold and to ask us to delete it; we don’t sell personal information.

2.8 International transfers

We’re based in Pakistan and may process data in other countries where we or our service providers operate. Where required, we put appropriate safeguards in place for these transfers.

2.9 Children’s privacy

Our Website and Services are meant for businesses and individuals aged 18 and over. We don’t knowingly collect information from children.

2.10 Changes to this Policy

We may revise this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.

This Cookie Policy explains how we use cookies and similar technologies on subskribers.com.

3.1 What cookies do

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and show us how the Website is used.

3.2 Types we use

• Essential — needed for core functionality, like navigation and submitting forms.
• Functional — remember choices, such as a campaign source captured in the URL, to personalize your visit.
• Analytics — help us understand how visitors use the Website, so we can improve it.
• Marketing — where used, help us measure the effectiveness of our marketing campaigns.

3.3 Third-party cookies

Some cookies are set by services we rely on, such as Google Fonts, which loads the typefaces used on this Website, and our form-processing providers. These providers handle data under their own privacy policies.

3.4 Managing cookies

Most browsers let you block or delete cookies in their settings. Blocking essential cookies may stop parts of the Website from working properly.

This policy explains how cancellations, rescheduling, and refunds work across our service types.

4.1 One-off packages

For one-off packages such as a Channel Audit or Channel Clean-Up, payment is due before work begins unless we’ve agreed otherwise in writing. Once work has started, fees for the work already done aren’t refundable.

4.2 Retainer & ongoing services

For retainer engagements, you can cancel future billing by giving us 30 days’ written notice before your next billing date. Fees already paid for the current cycle aren’t refunded, but no further charges apply once the notice period ends.

4.3 Workshops & consultations

Bookings cancelled at least 48 hours in advance can be rescheduled free of charge or refunded at our discretion. Cancellations after that window, or no-shows, aren’t refundable.

4.4 Exceptional circumstances

We may offer a partial or full refund outside this policy at our discretion — for example, if we’re unable to deliver an agreed Service.

4.5 Requesting a refund

Send refund requests to support@Subskribers.com with your invoice or order details. We aim to respond within 5 business days.

5.1 No affiliation with YouTube or Google

Subskribers is an independent agency. We’re not affiliated with, sponsored by, or endorsed by YouTube LLC or Google LLC. “YouTube” and related marks belong to Google LLC and are used on this Website only to describe the focus of our Services.

5.2 Results & earnings disclaimer

Case studies, statistics, and testimonials on this Website reflect specific clients’ experiences and aren’t a promise of similar results for you. Growth, revenue, and monetization outcomes depend on factors we don’t control, including platform algorithm changes and audience behaviour.

5.3 Not professional advice

Content on this Website is general information, not legal, financial, or tax advice. Speak to a qualified professional before making decisions based on it.

5.4 Third-party links

Our Website links to third-party sites, including partner agencies and social platforms. We’re not responsible for their content or practices.

5.5 “As is” basis

The Website and its content are provided “as is,” without warranties of any kind, to the extent the law allows.

6.1 Our content

The Website — its text, graphics, logos, and design — is owned by or licensed to Subskribers Ltd and protected by copyright and trademark law. Please don’t copy or reuse it without our written permission.

6.2 Your content

Anything you share with us to deliver a Service — video files, channel data, brand assets — stays yours. You grant us a limited license to use it solely to perform the Service, including, with your permission, for case studies or our portfolio.

6.3 Deliverables

Once you’ve paid in full, you own the final deliverables created specifically for you, such as a written strategy or audit report, unless your Order says otherwise. We keep ownership of our own tools, templates, and methods used to create them.

6.4 Trademarks

“Subskribers” and our logo are trademarks of Subskribers Ltd. All other trademarks, including “YouTube,” belong to their respective owners.

6.5 Copyright complaints

If you believe something on our Website infringes your copyright, email support@Subskribers.com with details, and we’ll look into it promptly.

When using our Website or Services, please don’t:

• break any applicable law or regulation
• upload malicious code or try to gain unauthorized access to our systems
• scrape, harvest, or misuse data from the Website
• infringe anyone else’s intellectual property or privacy rights
• send spam or unsolicited communications through our Services
• impersonate any person or misrepresent your affiliation with one
• interfere with the Website’s normal operation

We may suspend or end access for anyone who breaks this policy.

8.1 Governing law

These Terms, and any dispute about the Website or Services, are governed by the laws of Pakistan.

8.2 Jurisdiction

Subject to Section 8.3, the courts of Islamabad, Pakistan have exclusive jurisdiction over any dispute arising from these Terms.

8.3 Let’s talk first

Before either of us files a formal claim, we agree to try to sort things out informally first — contact support@Subskribers.com and allow 30 days for a good-faith conversation.

8.4 Severability

If any part of these Terms turns out to be unenforceable, the rest stays in effect.

Questions about any of the policies on this page? Reach us here: